Results
Measured on the file, not on effort.
Three numbers decide whether case operations are working: how long a signed case takes to reach filing-ready, how complete the file is at handoff, and how often a request has to be escalated.
Current reporting
- [X] days
- Median retainer to filing-ready
- [X]%
- Files complete at handoff
- [X]
- Cases developed
| Retainer to filing-ready | Days from signed retainer to attorney handoff of a complete file. | [X] days |
|---|---|---|
| Records cycle time | Median days from request sent to records received. | [X] days |
| Gap rate | Share of record sets requiring at least one re-request. | [X]% |
| Escalation rate | Share of requests unresolved at day 30. | [X]% |
| Attorney rework | Share of handed-off files returned for missing items. | [X]% |
Case study
[Client firm name], [practice area], [state]
Situation: [X] active signed cases, backlog concentrated in cases older than [X] days waiting on provider production.
What we took: investigation, records requests and follow-up, completeness review, gap re-requests, forms, and file assembly. What the firm kept: case selection, the client, strategy, verification, signature, and filing.
[Attorney quote placeholder. One or two sentences on what changed inside the practice.]
The next step
What would your firm look like
with more capacity?
Show us where work gets stuck. We'll help determine what can be streamlined, what can be handled for you, and where your attorneys should stay focused.
Legentive
More cases. Less friction.