Short answer
Legentive is priced against the scope of work a firm wants run rather than a number of employees. The fair comparison is the fully loaded cost of hiring, salary, payroll taxes, benefits, recruiting, training, management time, software seats, and the coverage gap when that person is unavailable.
- Pricing basis
- Scope of work, not headcount
- Hiring comparison
- Fully loaded cost, not base salary
- Hidden costs
- Recruiting, training, management, turnover, coverage
- Coverage
- Continuous, including nights and weekends
What hiring actually costs
- Base salary plus payroll taxes and benefits.
- Recruiting time and any agency fee.
- Weeks of ramp-up before the role is productive.
- Ongoing management and supervision time from senior staff.
- Software seats, hardware, and workspace.
- Turnover: the whole cycle repeats, and process knowledge leaves with the person.
- Coverage gaps during holidays, sickness, and outside business hours.
What a managed layer changes
With a managed operating layer, the firm buys outcomes for a defined scope of work, intake answered, documents collected, records chased, matters kept moving, rather than a person's availability. Capacity flexes with matter volume instead of stepping up one salary at a time, and the process stays documented inside the system when individuals change.
How to evaluate it for your firm
1. Name the work
List the specific operational tasks that are slipping today, not job titles.
2. Estimate the current cost
Include attorney and paralegal hours currently spent on that work at their real billable value.
3. Count the lost revenue
Leads never contacted, retainers never chased, matters delayed, this is usually larger than the staffing line.
4. Compare against scope
Then compare a scoped engagement against the fully loaded hiring alternative for the same work.
Frequently asked questions
Is pricing published?
No. Scope varies by firm size, matter volume, and which parts of the workflow the firm wants run, so pricing is quoted after a short conversation about the work.
Do we have to replace our current staff?
No. Most firms keep their team and remove the administrative load around them.
Can we start with one part of the workflow?
Yes. Many firms start with lead response and intake, then extend to documents, case operations, and reporting.
Last reviewed 2026-08-28 · Legentive