Case Operations: Medical Records
Medical records without the chasing.
Sending the request is the easy part. The fourth follow-up with a release clerk is the part that never gets done. Human support steps in wherever automated follow-up is not enough.
What we run
- Providers identified from intake and case information.
- Requests prepared with the authorization each custodian accepts.
- Every request logged with date sent and expected return.
- Responses tracked and followed up on a schedule.
- Productions checked against what was requested.
- Missing date ranges, page gaps, and wrong-custodian returns identified.
- Incomplete productions re-requested.
- The set organized and delivered for attorney review.
Records that are organized when they reach you. Not records you have to chase.
The next step
What would your firm look like
with more capacity?
Show us where work gets stuck. We'll help determine what can be streamlined, what can be handled for you, and where your attorneys should stay focused.
Legentive
More cases. Less friction.